PRIVACY POLICY

The company Foil and Co, registered under the n°822822 615 R. C.S. BREST, pays great importance to the protection of your personal data and carefully monitors compliance with the protective provisions relating to privacy and the processing of personal data, in particular the European Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data (EU Regulation 2016/679 of 26 April 2016), the law of 6 January 1978 known as the “Data Protection Act” amended in 2018 and the recommendations issued by the CNIL (hereinafter the “Legislation in force”).

The purpose of this personal data protection charter (hereafter the “Charter”) is to describe how and when Foil and Co, as data controller, collects, uses and communicates certain personal data (hereafter the “Data”) that you send to it in order to meet your needs but also to optimise and improve the quality of the services we offer to you.

I. IN WHAT CASES DOES THIS CHARTER APPLY?

This Charter informs you about the methods of collection, processing and use of your Data when :

  • You are visiting one of the Foil and Co websites
  • You buy items from one of the Foil and Co. blinds.
  • You subscribe to one of Foil and Co’s newsletters and its personalised content
  • You contact our customer service department
  • You take part in our competitions

II. WHICH DATA IS COLLECTED BY FOIL AND CO?

All the information you send us directly.

In particular, you are sending us Data:

  • when you register on one of the Foil and Co sites by filling out various forms relating to your account or by uploading data
  • when you purchase an item from one of the Foil and Co. shops
  • when you participate in a draw or a competion
  • when you complete a Foil and Co. questionnaire
  • when you contact our customer service department.

For example, this information may contain :

  • your surname(s) and first name(s)
  • your date of birth,
  • your gender,
  • your mailing address,
  • your e-mail address,
  • your phone number(s),
  • your payment methods,
  • your purchase history

You can choose not to provide us with certain information; however, this decision may deprive you of some of the services and features we offer. Information essential to the provision of our services and features is identified by an asterisk on our collection forms.

A. AUTOMATICALLY COLLECTED DATA

When you browse one of our sites, Foil And Co may collect, in strict compliance with the legislation in force and your rights, data relating to your personal data:

  • the characteristics of the operating system, browser or devices (computer, tablet, smartphone) that you use to access our services;
  • your location such as your IP address;
  • your browsing path and your interactions with the content of the Site, such as the pages you visit, the search keywords you use, the frequency of your visits to the Site, the advertisements you click on.

In particular, navigation data is collected by means of cookies.

B. DATA FROM OTHER SOURCES

We may also collect data via third parties, including social networks, when you use your account with such third parties to register or log in to our services. During this use, you will be informed of the data that the third party in question transmits to us.

We use, store and process your data in order to process your requests, manage our business relationship, optimise our services and tools to create and maintain a more secure and trusted environment, and to comply with our legal obligations as set out below.

III. FOR WHAT PURPOSES DO WE USE YOUR DATA?

Your personal data is used for :

A. PERFORM THE CONTRACTS BETWEEN US

We use your data to enable us to process your order and to provide the various related services.
Your data will be used in particular to collect your payments and to inform you by SMS, email or any other means of communication on the terms of execution of the contract that binds us.
In the course of our business, we may use business partners to provide certain services on our behalf.
However, our business partners may not use your data for purposes other than those necessary for the performance of the services you have requested. Finally, they are obliged to treat them in strict compliance with the legislation in force.

B. PROVIDE YOU WITH ACCESS TO THE SITE AND CERTAIN SERVICES

The data that you provide allows us to identify you in order to access your Customer Area, which is only accessible to authenticated persons.

C. SEND YOU OUR FOIL AND CO NEWS AND PERSONALISED CONTENT

If, at the time of purchasing a product, creating an account on one of the sites or subsequently, you have checked the box or filled in the form that allows you to receive Foil and Co news and personalised content, then we may use your data to communicate with you, according to your preferences (in particular by email, SMS, telephone or post):

  • information relating to one of the sites;
  • invitations to Foil and Co events that may be of interest to you;
  • information about our offers;
  • information on updates to the Charter or security measures.

You may, at any time, opt out from commercial communications from Foil and Co. (i) by clicking on the unsubscribe link or by following the opt out procedure set out in those communications, or (ii) by contacting us as described in Article 6 below.

We may also use your data to send you advertising messages that may be of interest to you on third party sites or social networking platforms. For more information on this subject, we invite you to read the conditions relating to the use of your data directly on these third party sites and/or platforms.

D. FOR PROFILING PURPOSES

We may also process your data for profiling purposes.

Profiling consists of automated data processing operations that aim to analyse, anticipate and evaluate your centres of interest and preferences in order to send you personalised content and commercial offers adapted to your specific needs.

Foil and Co will only share your data with third party providers to determine your profile and preferences with greater accuracy and to send you more relevant Foil and Co content. Under no circumstances will Foil and Co. communicate your data to commercial partners.

You may, at any time, object to the use of your data for profiling purposes by contacting us as described in the article on the categories of recipients of your data.

E. OPTIMIZING THE SITE AND OUR SERVICES

We use your data for studies, technical tests (including anonymisation of your data), inferences, which allow us to improve and optimise the site and to personalise our tools and services. For example, it might include ensuring that the display of our various contents is adapted to the equipment that you use, or of allowing us to host your data on even more secure servers, etc.

F. PROCESSING YOUR CLAIMS

When you contact our customer service department by telephone, via the contact form available on one of the sites or via any other means made available to you by Foil and Co (social networks, chat, etc.), we use your data for :

  • answering you and bringing a solution to your complaint;
  • ensuring and managing your claim follow-up;
  • improving customer service.

G. FOR INTERNAL STATISTICAL AND SURVEY PURPOSES

We may use your data to conduct various statistical studies and/or solicit you to participate in our own surveys.

H. ENSURING LAW ENFORCMENT AND JUDICIAL DECISIONS

Your data can be used for :

  • responding to a request from an administrative or judicial authority, a representative of the law, an officer of the court or comply with a court decision ;
  • ensuring compliance with our general conditions of sale and the Charter ;
  • protecting our rights and/or obtain compensation for damages we may suffer or limit the consequences thereof;
  • preventing any action in breach of the laws in force, in particular in the context of fraud prevention.

I. MANAGING YOUR PARTICIPATION TO COMPETITIONS

When you take part in a competition, you provide us with a certain amount of data. They are essential for your participation to be taken into account and, if necessary, for the handing over of the prize.

Furthermore, with your prior and express consent, we may use this data to send you Foil and Co news (product information and promotional offers) and personalised content.

IV. WHAT COOKIES ARE USED BY FOIL AND CO?

A. WHAT IS A COOKIE?

When you use one of its sites, Foil and Co may place a file called a “cookie” on your terminal (e.g., computer, tablet) using your browser software. It allows, during its registration period, to identify your computer during your next visits. Thus, each time you visit one of the sites, data from your previous visit may be stored.

B. WHICH COOKIES ARE USED BY FOIL AND CO?

The Foil and Co Group uses, in particular, the cookies listed in the appendix hereto.

C. COOKIES NECESSARY FOR THE PROVISION OF THE REQUESTED SERVICES

Foil and Co may use cookies that are strictly necessary to provide the services or information you have requested, in particular :

  • cookies “session identifiers to your Customer Area”;
  • shopping cart cookies;
  • authentication cookies;
  • load balancing session cookies;
  • persistent cookies for user interface customization ;
  • cookies for audience measurement analysis (“statistical cookies”).

The data collected by the statistical cookies are not combined with other processing operations (or previously anonymised) and are used solely for the production of anonymous statistics.

These cookies do not allow us to track your navigation to other sites, nor to precisely geolocate you.

You can simply object to cookies, in particular statistical cookies (see below “Disabling cookies”).

D. TRACKING AND PERSONALIZATION COOKIES

Some cookies enable us to analyse, optimise and personalise your browsing on the site. They may also allow automated processing operations to be carried out on your Data in accordance with the terms and conditions specified in article 4.3. These are installed only with your prior and express consent.

During your browsing on the site, cookies issued by third parties (communication agency, audience measurement company, targeted advertising service provider, etc…) may enable the latter, during the period of validity of these cookies, (i) to collect navigational information relating to the terminals consulting the Site, and (ii) to identify advertising content that may be relevant to your interests. The issuance and use of cookies by third parties is subject to the cookie management policies of those third parties.

V. HOW LONG DO WE KEEP YOUR DATA?

In general, your data is kept only for the time necessary to carry out the operations for which it was collected.

Here are the different retention periods for data collected by Foil and Co:

  • data which have been transmitted directly to us as detailed in Article 2.1 shall be kept for the time necessary for the purpose of their processing ;
  • the navigation data are stored for a maximum of 13 months;
  • Data relating to prospects are kept for a maximum period of 3 years from the last contact you initiated with Foil and Co;
  • the data relating to identity documents that you send us when you exercise your right of access or rectification are kept for a maximum period of 12 months;
  • Opting out preferences for prospects wishing to do so are kept for a maximum period of 3 years from the exercise of this right.

We can also delete your data upon your request.
However, at the end of the aforementioned periods, including your request for deletion, your data may be retained in order to meet our legal, accounting and tax obligations (e.g. obligation to retain invoices for 10 years in accordance with Article L.123-22 of the French Commercial Code ) and/or during the applicable prescription period and/or in the event of litigation for the duration of the said procedure.

VI. WHAT ARE THE CATEGORIES OF RECIPIENTS OF YOUR DATA?

We may share your data with various third parties, including :

  • with our affiliated entities in order to provide you with the requested services or acting as a subcontractor in compliance with applicable legislation;
  • our business partners, suppliers and/or subcontractors who process your data on our behalf, in accordance with our instructions, for the purposes detailed in Article 2 (in particular transport companies, insurance companies, customs authorities, receptive service providers, financial institutions, technical subcontractors, etc.). We take particular care to ensure that these third parties have sufficient guarantees to ensure the protection and security of your data;
  • to the duly authorised French or foreign authorities, in particular in the context of legal action or a request for information.

VII. ON WHICH LEGAL BASIS ARE YOUR DATA PROCESSED?

In accordance with the legislation in force, to process your data, we rely on various legal bases, and in particular :

  • your prior and express consent to the processing of your data for one of the purposes referred to in Article 3;
  • the execution of the contract that binds us;
  • the need to comply with a legal obligation or to defend ourselves in the event of legal proceedings;
  • the realization of the legitimate interest that Foil and Co. is pursuing;
  • safeguarding your vital interest.

VIII. WHAT ARE YOUR RIGHTS?

A. YOUR RIGHTS OF ACCESS, RECTIFICATION, DELETION AND OPPOSITION

You are able to ask us to access, correct, update or delete your personal information.

You also have the right to object to the processing of your data.

B. THE RIGHT TO PORTABILITY OF YOUR DATA

The right to portability gives you the possibility to recover some of the data that concerns you, i.e. :

  • the data that you have transmitted directly to us as detailed in Article 2;
  • The data generated by your activities on the site as detailed in Article 2.

We will endeavour to comply with your request within a reasonable period of time and, in any event, within the time limits set by the legislation in force.

C. DEFINING GUIDELINES ON THE FATE OF YOUR DATA

You have the right to define general or specific guidelines for the storage, deletion and communication of your post-mortem data.

D. CONTACT

To exercise all these rights, you must send a letter to the following address: Company FOIL AND CO, 29450 LE TREHOU, FRANCE, enclosing a copy of your identity document with your request.

At any time, if you feel that your rights have not been protected, you have the right to make a complaint to the Data Protection Officer (DPO) of Foil and Co whose contact details are : Company FOIL AND CO, 29450 LE TREHOU, FRANCE.

You can, at any time, make a complaint to the competent control authority (in France, the CNIL: www.cnil.fr ).

IX. ARE YOUR DATA BEING TRANSFERRED OUTSIDE THE EUROPEAN UNION?

We may transfer your data to countries outside the European Union for the sole purposes described in this Charter.

For each of these transfers, we ensure that your data benefits from a level of protection equivalent to that offered in Europe.

Transfers are made exclusively to countries that are recognised as providing an adequate level of data protection by the European Commission.

In the event that the data is transferred to a country that does not offer an adequate level of protection, Foil and Co and its partners or service providers undertake to frame the transfer by means of appropriate safeguards (such as the European Commission’s standard contractual clauses) which you may request from the DPO’s address given above.

X. THE PROTECTION OF YOUR DATA BY FOIL AND CO

Foil and Co undertakes to guarantee the integrity and reliability of the data entrusted to us, in particular by taking all the physical, organisational and logistical measures necessary to prevent any alteration or destruction of said data, in particular by ensuring secure access only to those persons authorised to process them.

XI. CHARTER REVIEW

Foil and Co may be required to modify this charter, in particular if the legislation in force changes. Any changes will be posted on this page.

XII. HOW TO BLOCK COOKIES?

You can set your browser to change your consent or opt-out of cookies.

You can either accept all cookies, be notified when a cookie is placed, or reject all cookies. If you refuse all or part of the cookies, certain features of the Site may be compromised or certain pages may be inaccessible.

XIII. TO DISABLE COOKIES:

A. IF YOU ARE USING INTERNET EXPLORER VERSION 11. OR ABOVE:

  1. Go to “Tools” in the menu bar and click on “Internet Options”.
  2. Click on the “Privacy” tab at the top.
  3. Slide the slider up to the “Block all cookies” setting to block all cookies, or down to the “Accept all cookies” setting to accept all cookies.

For more information, visit http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies

B. IF YOU USE FIREFOX VERSION 72. OR ABOVE:

  1. Click on the “menu” button and select “Options”.
  2. Select the “Privacy” panel.
  3. In the History area, for the “Retention Rules” option, select “use custom settings for history”.
  4. Check the “Accept Cookies” box to enable cookies, or uncheck it to disable them. If you are having problems with cookies, make sure that the “Accept Third Party Cookies” option is not set to Never.
  5. Choose how long cookies can be kept.
    – Keep them until : “Their expiry”: Each cookie will be deleted on its expiry date, date set by the site issuing the cookie.
    – Keep them until : ” Closing Firefox “: the cookies saved on your computer will be deleted when you close Firefox.
    – Keep them until : “Ask me every time”: a warning is displayed each time a website wishes to send a cookie, asking you whether you agree to save the cookie or not.
  6. Click OK to close the “Options” window.

For more information, visit https://support.mozilla.org/fr/products/firefox/privacy-and-security/cookies

C. IF YOU USE GOOGLE CHROME :

  1. Go to the ” Tools ” menu
  2. Click on “Settings”.
  3. Click on “Advanced Settings”.
  4. Click on “Privacy/Content Settings”.
  5. “Cookies” must be selected. Then select “Block cookies and data from third party sites”.

For more information, visit https://support.google.com/chrome/answer/95647?hl=fr

D. IF YOU ARE USING SAFARI 14.0 :

  1. Choose Safari > Preferences and click on “Security”.
  2. In the “Accept Cookies” section, indicate if and when Safari should accept cookies from websites. To see an explanation of the options, choose
    on the help button (looks like a question mark). If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always”. When you’re done with the page, turn off cookies again and delete the cookies from the page.

For more information, visit http://support.apple.com/kb/ht1677?viewlocale=fr_FR

If you have a different browser type or version, you are invited to consult the “Help” menu of your browser.

Any action resulting from lack of conformity shall be time-barred after two years from the date of delivery of the goods.

The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.