The company Foil and Co, registered under the n°822822 615 R. C.S. BREST, pays great importance to the protection of your personal data and carefully monitors compliance with the protective provisions relating to privacy and the processing of personal data, in particular the European Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data (EU Regulation 2016/679 of 26 April 2016), the law of 6 January 1978 known as the “Data Protection Act” amended in 2018 and the recommendations issued by the CNIL (hereinafter the “Legislation in force”).
The purpose of this personal data protection charter (hereafter the “Charter”) is to describe how and when Foil and Co, as data controller, collects, uses and communicates certain personal data (hereafter the “Data”) that you send to it in order to meet your needs but also to optimise and improve the quality of the services we offer to you.
This Charter informs you about the methods of collection, processing and use of your Data when :
All the information you send us directly.
In particular, you are sending us Data:
For example, this information may contain :
You can choose not to provide us with certain information; however, this decision may deprive you of some of the services and features we offer. Information essential to the provision of our services and features is identified by an asterisk on our collection forms.
When you browse one of our sites, Foil And Co may collect, in strict compliance with the legislation in force and your rights, data relating to your personal data:
In particular, navigation data is collected by means of cookies.
We may also collect data via third parties, including social networks, when you use your account with such third parties to register or log in to our services. During this use, you will be informed of the data that the third party in question transmits to us.
We use, store and process your data in order to process your requests, manage our business relationship, optimise our services and tools to create and maintain a more secure and trusted environment, and to comply with our legal obligations as set out below.
Your personal data is used for :
We use your data to enable us to process your order and to provide the various related services.
Your data will be used in particular to collect your payments and to inform you by SMS, email or any other means of communication on the terms of execution of the contract that binds us.
In the course of our business, we may use business partners to provide certain services on our behalf.
However, our business partners may not use your data for purposes other than those necessary for the performance of the services you have requested. Finally, they are obliged to treat them in strict compliance with the legislation in force.
The data that you provide allows us to identify you in order to access your Customer Area, which is only accessible to authenticated persons.
If, at the time of purchasing a product, creating an account on one of the sites or subsequently, you have checked the box or filled in the form that allows you to receive Foil and Co news and personalised content, then we may use your data to communicate with you, according to your preferences (in particular by email, SMS, telephone or post):
You may, at any time, opt out from commercial communications from Foil and Co. (i) by clicking on the unsubscribe link or by following the opt out procedure set out in those communications, or (ii) by contacting us as described in Article 6 below.
We may also use your data to send you advertising messages that may be of interest to you on third party sites or social networking platforms. For more information on this subject, we invite you to read the conditions relating to the use of your data directly on these third party sites and/or platforms.
We may also process your data for profiling purposes.
Profiling consists of automated data processing operations that aim to analyse, anticipate and evaluate your centres of interest and preferences in order to send you personalised content and commercial offers adapted to your specific needs.
Foil and Co will only share your data with third party providers to determine your profile and preferences with greater accuracy and to send you more relevant Foil and Co content. Under no circumstances will Foil and Co. communicate your data to commercial partners.
You may, at any time, object to the use of your data for profiling purposes by contacting us as described in the article on the categories of recipients of your data.
We use your data for studies, technical tests (including anonymisation of your data), inferences, which allow us to improve and optimise the site and to personalise our tools and services. For example, it might include ensuring that the display of our various contents is adapted to the equipment that you use, or of allowing us to host your data on even more secure servers, etc.
When you contact our customer service department by telephone, via the contact form available on one of the sites or via any other means made available to you by Foil and Co (social networks, chat, etc.), we use your data for :
We may use your data to conduct various statistical studies and/or solicit you to participate in our own surveys.
Your data can be used for :
When you take part in a competition, you provide us with a certain amount of data. They are essential for your participation to be taken into account and, if necessary, for the handing over of the prize.
Furthermore, with your prior and express consent, we may use this data to send you Foil and Co news (product information and promotional offers) and personalised content.
When you use one of its sites, Foil and Co may place a file called a “cookie” on your terminal (e.g., computer, tablet) using your browser software. It allows, during its registration period, to identify your computer during your next visits. Thus, each time you visit one of the sites, data from your previous visit may be stored.
The Foil and Co Group uses, in particular, the cookies listed in the appendix hereto.
The data collected by the statistical cookies are not combined with other processing operations (or previously anonymised) and are used solely for the production of anonymous statistics.
These cookies do not allow us to track your navigation to other sites, nor to precisely geolocate you.
You can simply object to cookies, in particular statistical cookies (see below “Disabling cookies”).
Some cookies enable us to analyse, optimise and personalise your browsing on the site. They may also allow automated processing operations to be carried out on your Data in accordance with the terms and conditions specified in article 4.3. These are installed only with your prior and express consent.
In general, your data is kept only for the time necessary to carry out the operations for which it was collected.
Here are the different retention periods for data collected by Foil and Co:
We can also delete your data upon your request.
However, at the end of the aforementioned periods, including your request for deletion, your data may be retained in order to meet our legal, accounting and tax obligations (e.g. obligation to retain invoices for 10 years in accordance with Article L.123-22 of the French Commercial Code ) and/or during the applicable prescription period and/or in the event of litigation for the duration of the said procedure.
We may share your data with various third parties, including :
In accordance with the legislation in force, to process your data, we rely on various legal bases, and in particular :
You are able to ask us to access, correct, update or delete your personal information.
You also have the right to object to the processing of your data.
The right to portability gives you the possibility to recover some of the data that concerns you, i.e. :
We will endeavour to comply with your request within a reasonable period of time and, in any event, within the time limits set by the legislation in force.
You have the right to define general or specific guidelines for the storage, deletion and communication of your post-mortem data.
To exercise all these rights, you must send a letter to the following address: Company FOIL AND CO, 29450 LE TREHOU, FRANCE, enclosing a copy of your identity document with your request.
At any time, if you feel that your rights have not been protected, you have the right to make a complaint to the Data Protection Officer (DPO) of Foil and Co whose contact details are : Company FOIL AND CO, 29450 LE TREHOU, FRANCE.
You can, at any time, make a complaint to the competent control authority (in France, the CNIL: www.cnil.fr ).
We may transfer your data to countries outside the European Union for the sole purposes described in this Charter.
For each of these transfers, we ensure that your data benefits from a level of protection equivalent to that offered in Europe.
Transfers are made exclusively to countries that are recognised as providing an adequate level of data protection by the European Commission.
In the event that the data is transferred to a country that does not offer an adequate level of protection, Foil and Co and its partners or service providers undertake to frame the transfer by means of appropriate safeguards (such as the European Commission’s standard contractual clauses) which you may request from the DPO’s address given above.
Foil and Co undertakes to guarantee the integrity and reliability of the data entrusted to us, in particular by taking all the physical, organisational and logistical measures necessary to prevent any alteration or destruction of said data, in particular by ensuring secure access only to those persons authorised to process them.
Foil and Co may be required to modify this charter, in particular if the legislation in force changes. Any changes will be posted on this page.
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Any action resulting from lack of conformity shall be time-barred after two years from the date of delivery of the goods.
The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.